With three datacenters (Riverside and San Diego, CA, as well as one in Las Vegas, Nevada), an optimized call center in Anaheim, California, and several satellite technicians in various parts of the United States, Lunarpages is the premier web host in the world, hosting over 150,000 satisfied customers with more than 100 staff members worldwide. We truly love what we do and have never compromised our security, management, pricing, or services, while constantly remaining competitive to the industry's ever-changing atmosphere.
Lunarpages Hosting Review
Reliable Hosting Server
For more than 3 years, my brother and I runs several websites on Lunarpages and we have NEVER face any substantial server outage. Lunarpages server uptime is simply respectable and this is the main reason why I still recommend them to my friends.
Host unlimited domain
Lunarpages offer unlimited disk storage, bandwidth, addon domain names, unlimited MySQL database, Email and FTP accounts! Know what that means? That means you can almost host unlimited websites in just one Lunarpages hosting account.
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Potential drawback in Lunarpages
I’ve been using Lunarpages for about two years (for my brother’s blog and a few charity projects) and I’m extermely happy with them.
Lack of 24/7 Customer Supports
Ready for this? Read this carefully – Lunarpages does not provide live chat support. You can call them at 1-877-586-2772 but I don’t think that’s a 24/7 help line as well.
No Awstats for Lunarpages
Lunarpages does not offer ‘Awstats’ in their web analytic features. While Astats are not used by many webmasters, the web analytic software remains popular in certain industry. However, this problem can be solved easily by using Google Analytics instead. Google Analytics is capable for more accurate and detail webstats, more user friendly, and best of all it’s free.
Changed Pricing Structure
Lunarpages is a very well-known brand in the past and their hosting plan used to be one of the cheapest in the market. There were a lot of quiet changes inside Lunarpages for the past 6 months and their price tag is not as attractive as it used to be nowadays. At this time of writing, their $4.95/mo hosting deal is only available for shoppers who are willing to signup 5 years in advance – which sounds ridiculous to me.
The free bonus offer with worth $775 worth software and web applications is still available but the current price tag just make Lunarpages looks ugly.
Lunarpages Customer Reviews
Lunarpages has plenty of positive reviews and here are a few of them quoted else where from the Internet.
Efficient customer supports!
"When I first sign up the service 3 years back, the first impressions I get is friendly. This was because I had some questions that time and was communicating with them through email. They are friendly and helpful. I did experience 2 or 3 down time with Lunarpages. But generally they are still reliable to me as they took the least time in recovering the server. They are cheapest in the market now. Just google and you will see. I would recommend Lunarpages to whoever is looking for a reliable and cheap hosting. They do have quality service and aggressive in doing their business."
– Daren @ Review Lunarpages.
No problems with LunarPages for me!
"I have had sites with LunarPages since 2002 and have never had any issues. When I was desperate for tech support, they were extremely helpful. I am a computer professional, but occasionally make mistakes. I certainly wouldn’t blame LunarPages for my mistakes and my lack of knowledge. There is a ton of knowledge on their forums and the tutorials can help the newbie with most tasks. I think too many people just like to complain instead of looking for a solution and want their hand held. One of my sites is a non-profit organization and we count on our website for about 1/2 of our income. Our customers have never complained that their purchases couldn’t be processed, and believe me I would hear about it. This past month they moved my servers and consistently gave me updates so I knew what to expect."
– Pat from Charleston SC USA @ Oct 4, 2008.
Conclusion: Is Lunarpages recommended?
I used to love Lunarpages but not now anymore. The web host is a classic example of good host turn bad and I don’t recommend them anymore. If you are looking for a web host that provides wide hosting options (shared, VPS, dedicated, reseller plans), I would suggest you to go with HostGator or Fatcow instead. Read more about Fatcow in my Fatcow Hosting Review.
